•Please allow 1-2 business days for your order to be processed. 

•Shipping takes 5-7 Business Days! Orders placed on Saturday and Sunday will begin processing the following Monday. 


•All orders are shipped via USPS. Once your order has been shipped you will be emailed your tracking information, you can track your packaging using 

•Some orders may require a signature at the time of delivery. 


•If you have entered the wrong address please email us ASAP at so we can attempt to resolve the issue, if it’s days later since you placed your order it's more than likely that we are unable to change the address for you if it has already been processed. 

•When Im Lonely Club is not responsible for packages that are not delivered when you have entered the incorrect address.

•If you have entered the wrong address, we recommend contacting your local post office before the item is delivered. They can either hold your package for you, or forward the package to the correct address. Please be attentive when checking out and make sure your address is correct! 


•If your tracking information states that your package was delivered and you have not received it, you must address this with your postal service. When Im Lonely Club does not hold responsibility for packages that state to be delivered. We do not issue a refund for packages that state being delivered.


If your package has not arrived within 5-10 days from the confirmed date of shipment, please email us at a When Im Lonely Club representative will be happy to help you locate your order to ensure it is in route to you!


When Im Lonely Club is dedicated to providing quality care to all of our customers. If you have any questions or feedback please do not hesitate to contact us at